Faces of Human Trafficking: Effective Victim Services Transcript Clip 2

Maja Hasic: The way that we provide comprehensive case management is through victim-centered approach, which means that we allow the client to tell us what their goals are and what their priorities are.

Stephanie Pratt, Victims of Crime Program Coordinator, Office of Crime Victims Advocacy, Washington State: The Victims of Crime Act provides funding to our service providers. What we really try to do is to work with our crime victim service centers in engaging individuals, building trust and rapport, being aware of the dynamics of human trafficking. And then they can provide not only support and assistance, but they can also provide emergency financial assistance to individuals that need services to help keep them safe.

Jordan Greenbaum, M.D., Medical Director, Atlanta Children’s Advocacy Center: The hardest thing about providing services is maintaining the correct attitude in trying not to re-traumatize, while still obtaining necessary information. And saying, "You do not have to answer any of these questions if you feel uncomfortable," is really important, because they haven’t had control up to this point.

Kathleen Morris: Providing culturally appropriate services for our clients is so important, and to try to bring to them people who understand different cultures, who speak their language, really can help build trust.